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Managed Services – Cnetso Group

Managed Services

Managed Services

Technology plays an important role in today’s workplace, revolutionising the way businesses conduct their daily activities. However, more often than not, businesses do not have the time, money, expertise, or inclination to manage it. By fully outsourcing your IT system management to us, you can focus on the core business deliverables, safe in the knowledge that your systems are secure and running optimally.

With a range of best-in-class vendors, managed by specialist product teams, our managed IT services suite delivers continuity and security. We implement and manage antivirus, backup, disaster recovery, mail and web security, mobile device management, and remote system monitoring and management for our clients.

Integrating seamlessly, our services allow our clients to benefit from the highest levels of performance, uptime, security, and availability, all with minimal management overheads.

Our aim is to ensure the smooth running of your systems, reduce risk to your business and ensuring that your technology investment is aligned with your business’s goals.

Our Service Desk is complemented by a team of Field Services Engineers who deliver onsite support to clients who require proactive or reactive support at their office or data centre.

Alongside these Managed Services, we also provide a range of Infrastructure Management Services (IMS). IMS refers to the administration and management of technology, information and data that support the business operation. Its scope ranges from all servers, configuration, performance and security to availability.